Frequently Asked Questions (FAQs)

I don't remember my password, how do I get a new one?

If you have forgotten your password you don't need to get a new one. You can request that your existing password be sent to you. To request your password, access the Login page and click on the Forgot your password? link. You will be prompted for the email to send your password to. The email used must be the same email you used when creating your account on Chicago's Finest and the one you use to login. If the email entered matches your Chicago's Finest user name your password will be sent.

How do I get a Chicago's Finest user account?

To create a Chicago's Finest user account simply access the Login page and click on the Don't have a login yet? link. You will be directed to the New Account page. Complete the required fields and click Save and your account will be created. Your Email Address is your User Name. An email will be sent to you with your User Name and Password as a confirmation.

How do I sign up for the Pickmaster Pickem' office pool?

You need to have a Chicago's Finest user account in order to sign up for the Pickmaster Pickem' office pool. Once you have an account, simply access the Pickmaster Pickem' home page and click on the Sign Up link. If you attempt to access the Pool Sheet prior to signing up you will automatically be directed to the Sign Up page.

Why are certain games disabled on my pool sheet?

Pool sheets have submission deadlines associated with the entire sheet and in some instances (early games) specific games. Please see the rules page for a detailed description Submission Deadlines for the Pickmaster Pickem' Pool and the Playaz Pool.

How do I make changes to my pool sheet if I've already submitted my pool sheet?

It is extremely easy to make updates to your pool sheet. Use the Football --> Pickmaster Pickem' --> Sheet menu item to access your current pool sheet. You pool sheet will display with your previous selections. Simply make any adjustments you wish to make and click on the Save button. Your updated sheet will be submitted as long as it's prior to the week's game deadline. You can make as many updates to your pool sheet prior to the week's game deadline.